1. Name and contact details of the person
responsible for the processing
Responsible: KHGM Kaiserhof Hotel GmbH, AmKaiserhof
1, 15517 Fürstenwalde, Germany
Email: firstname.lastname@example.org Phone: +493361/5500
2. Collection and storage of personal data
as well as the nature and purpose of their use
a) When visiting the website When you visit our
websites www.kaiserhof.de, the browser used on
your terminal automatically sends information
to the server of our website. This information
is temporarily stored in a so-called logfile.
The following information will be collected without
your intervention and stored until automated deletion:
IP address of the requesting computer,
date and time of access,
name and URL of the retrieved file,
Website from which access is made (referrer
the browser used and, if applicable, the
operating system of your computer
and the name Your access provider.
The mentioned data are processed by us for the
ensuring a smooth connection setup of the
• Ensure comfortable use of our website,
• Evaluation of system security and stability
• for further administrative purposes.
The legal basis for data processing is Art.
6 (1) sentence 1 lit. f DSGVO. Our legitimate
interest follows from the purposes listed above
for data collection. In no case will you use the
data collected for the purpose of obtaining feedback
analysis services when visiting our website. Further
details can be found under no. 4 and 5 of this
490/5000 b) When registering for our newsletter
If, according to Art. 6 para. 1 p. 1 lit. If you
have expressly consented to this, we will use
your e-mail addresses to regularly send you our
newsletter. For the receipt of the newsletter
the indication of an e-mail address is sufficient.
The deregistration is possible at any time, for
example via a link at the end of each newsletter.
Alternatively, you can also send your unsubscribe
request to email@example.com by e-mail.
c) By using our contact form If you have any questions,
we offer you the possibility to contact us via
a form provided on the website. It is necessary
to provide a valid e-mail address so that we know
who the request came from and to be able to answer
it. Further information can be provided voluntarily.
The processing of data for the purpose of establishing
contact with us is carried out in accordance with
Art. 6 para. 1 sentence 1 lit. aDSGVO on the basis
of your voluntarily given consent.
The personal data collected by us for the use
of the contact form will be automatically deleted
after completion of the request made by you..
3. Disclosure of data
A transfer of your personal data to third parties
for purposes other than those listed below does
not take place. We only disclose your personal
information to third parties if:
• You yours according to Art. 6 para. 1 sentence
1 lit. aDSGVO expressly consented to this,
• disclosure pursuant to Art. 6 para. 1 sentence
1lit. f DSGVO for enforcement, exercise
or defense of legal claims is required
and there is no reason to believe that you have
an overriding interest in not disclosing
• in the event that for the transfer by kind.
6 para. 1 sentence 1 lit. c DSGVO there is a legal
obligation, as well as
• this is permitted by law and according to Art.
6 para. 1 sentence 1 lit. b DSGVO
for the settlement of Contractual
relationships with you is required.
that your browser automatically creates and that
are stored on your device (laptop, tablet, smartphone,
etc.) when you visit our site. Cookies do not
harm your device, do not contain viruses, Trojans,
or other malicious software.
Information is stored in the cookie that results
in each case in connection with the specific terminal.
However, this does not mean that we are immediately
aware of your identity. On the one hand, the use
of cookies serves to make the use of our offer
more pleasant for you. We use so-called session
cookies to recognize that you have already visited
individual pages on our website.
These are automatically deleted after leaving
our page. In addition, to improve usability, we
also use temporary cookies that are stored on
your device for a specified period of time. If
you visit our site again to claim our services,
you will automatically be aware that you have
already been with us and what inputs and settings
you have did not have to enter this again.
use of our website and to evaluate it for the
purpose of optimizing our offer (see Section 5).
These cookies allow us to automatically recognize
when you visit our site again that you have already
been with us.
These cookies are automatically deleted after
a defined time. The data processed by cookies
are for the purposes mentioned for the protection
of our legitimate interests as well as the third
party type. 6 para. 1 sentence 1 lit. f DSGVO
required. Most browsers automatically accept cookies.
You can, however, configure your browser so that
no cookies are stored on your computer or that
a warning always appears before a new cookie is
created. However, disabling cookies completely
may result in you not having all the features.
5. Analysis tools
a) Tracking tools The tracking measures listed
below and used by us are based on Art. 6 para.
1 sentence 1 lit. f DSGVO. With the tracking measures
to be used, we want to ensure a needs-based design
and the continuous optimization of our website.
On the other hand, we use the tracking measures
to statistically record the use of our website
and to evaluate it for the purpose of optimizing
our offer for you. These interests are to be regarded
as justified in the sense of the aforementioned
provision. The respective data processing purposes
and data category are to be taken from the corresponding
i) Google Analytics For purposes of tailoring
and optimizing our pages, we use Google Analytics,
a web analytics service provided by Google Inc.
Parkway, Mountain View, CA94043, USA, below "Google").
In this context, pseudonymised usage profiles
are created and cookies (see point 4) are used.
The information generated by the cookie about
your use of this website, such as
• browser type / version,
• used operating system,
• Referrer URL (the previously visited page),
• host name of the accessing computer (IP address),
• time of server request,
are transferred to a Google server in the US and
stored there. The information is used to evaluate
the use of the website, to compile reports on
website activity, and to provide other services
related to website activity and internet usage
for the purpose of market research and tailor-made
website design. This information may also be transferred
to third parties, if required by law or as far
as third parties process this data in the order.
Under no circumstances will your IP address be
merged with other Google data. The IP addresses
will be anonymised so that an assignment is not
possible (IP masking).
You can prevent the installation of cookies by
setting the browser software accordingly; however,
we point out that in this case not all features
of this website may be fully exploited.
You may also prevent the collection of the data
generated by the cookie (including your IP address)
and your use of the website, as well as the processing
of this data by Google by downloading and installing
a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).
As an alternative to the browser add-on, especially
for browsers on mobile devices, you can also prevent
the collection by Google Analytics by clicking
on this link. An opt-out cookie will be set which
prevents the future collection of your data when
visiting this website.
The opt-out cookie is only valid in this browser
and only for our website and is stored on your
device. If you delete the cookies in this browser,
you must reset the opt-out cookie.
For more information about privacy related to
Google Analytics, see the Google Analytics Help
ii) Google Adwords Conversion Tracking To statistically
record the use of our website and to evaluate
it for the purpose of optimizing our website,
we also use GoogleConversion Tracking. In doing
so, Google Adwords will use a cookie (see paragraph
4) on your computer, provided that you have reached
our website via a Google ad.
These cookies will expire after 30 days and are
not for personal identification. If the user visits
certain pages of the Adwords customer's site and
the cookie has not yet expired, Google and the
customer may discover that the user clicked on
the ad and redirected to this page has been. Each
Adwords customer receives a different cookie.
Cookies can not be tracked through the websites
of Adwords customers. The information obtained
through the help of the conversion cookie is used
to generate conversion statistics for Adwords
customers who have opted for conversion tracking.
Adwords customers experienced the total number
of users who clicked on their ad and were redirected
to a conversion tracking tagged page. However,
they do not receive any information that identifies
If you do not want to participate in the tracking
process, you can also refuse the necessary setting
of a cookie - for example, via a browser setting
that generally disables the automatic setting
of cookies. You can also deactivate cookies for
ConversionTracking by setting your browser to
block cookies from the domain "www.googleadservices.com".
can be found here (https://services.google.com/sitestats/en.html).
iii) Matomo We use the open source software Matomo
for analysis and statistical analysis of the use
of the website. Cookies are used for this purpose
(see paragraph 4).
The website usage information generated by the
cookie is transmitted to our servers and aggregated
into pseudonymous usage profiles. The information
is used to evaluate the use of the website and
to enable a needs-based design of our website.
The information will not be passed on to third
parties. In no case is the IP address associated
with other user-related data.
The IP addresses are anonymized so that an assignment
is not possible (IP masking). Your visit to this
website is currently covered by the Matomo web
Click here (https://matamo.org/docs/privacy/)
to stop tracking your visit.
6. Social Media Plug-ins
We rely on our website based on the art. 6 para.
1 sentence 1 lit. f DSGVO Social Plugins of the
social networks Facebook, Twitter and Instagramin
order to make our company better known. The commercial
purpose behind it is to be regarded as legitimate
interest within the meaning of the GDPR. The responsibility
for the data protection compliant operation is
to be guaranteed by their respective providers.
The incorporation of these plug-ins by us is done
by way of the so-called two-click method to best
protect visitors to our website.
Our website uses social media plugins from Facebook
to make their use more personal. For this we use
the "LIKE" or "SHARE" button. This is an offer
from Facebook. When you visit a page of our website
that contains such a plugin, your browser establishes
a direct connection to the Facebook servers. The
content of the plugin is transmitted by Facebook
directly to your browser and integrated into this
website. By integrating the plugins Facebook receives
the information that your browser has called up
the corresponding page of our website, even if
you do not have Facebook account or are currently
not logged in to Facebook. This information (including
your IP address) will be transmitted from your
browser directly to a Facebook server in the US
and stored there.
If you are logged into Facebook, Facebook may
associate your visit to our website with your
Facebook account. If you interact with the plugins,
for example by pressing the "LIKE" or "SHARE"
button, the corresponding information is also
transmitted directly to a Facebook server and
stored there. The information will also be posted
on Facebook and displayed to your Facebook friends.
Facebook may use this information for the purpose
of advertising, market research and tailor-made
To this end, FaceFacebook will create usage, interest
and relationship profiles, e.g. For example, to
evaluate your use of our website in relation to
the advertisements displayed on Facebook, to inform
other Facebook users about your activities on
our website, and to provide other services related
to the use of Facebook. If you do not want Facebook
to associate the data collected via our website
with your Facebook account, you must log out of
Facebook before visiting our website.
The purpose and scope of the data collection and
the further processing and use of the data by
Facebook as well as your rights and setting options
for the protection of your privacy can be found
b) Twitter On our website plugins of the short
message network of Twitter Inc. (Twitter) are
integrated. The Twitter plugins (tweet button)
can be recognized by the Twitter logo on our site.
An overview of tweet buttons can be found here
When you visit a page of our website that contains
such a plugin, a direct connection is established
between your browser and the Twitter server. Twitter
receives the information that you have visited
our site with your IP address. If you click on
the Twitter "tweet button" while logged in to
your Twitter account, you can link the contents
of our pages to your Twitter profile.
This allows Twitter to associate the visit to
our pages with your user account. We point out
that we as the provider of the pages are not aware
of the content of the transmitted data and their
use by Twitter. If you do not want Twitter to
associate your visit to our pages, please log
out of your Twitter account. For more information,
Our website also uses so-called Instagram Social
Plugins ("plugins") operated by Instagram LLC,
1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram").
The plugins are in shape with an Instagram logo,
for example If you visit a page of our website
that contains such a plugin, your browser will
provide a direct link to the Instagramher servers.
The content of the plugin is transmitted by Instagramdirekt
to your browser and integrated into the site.
Through this integration, Instagram receives the
information that your browser has accessed the
corresponding page of our website, even if you
do not have an Instagram profile or you are currently
not logged in to Instagram. This information (including
your IP address) is transmitted by your browser
directly to an Instagram server in the USA and
stored there. If you're logged in to Instagram,
Instagram can instantly associate your visit to
our website with your Instagram account.
When you interact with the plugins, for example
the "Instagram" button, this information is also
transmitted directly to and stored on an Instagram
server. The information will also be published
on your Instagram account and displayed there
to your contacts.
If you do not want Instagram to directly associate
the data collected via our website with your Instagram
account, you must log out of Instagram before
visiting our website. For more information, please
7. Affected rights
You have the right: o to request information about
your personal data processed by us in accordance
with Art. 15 DSGVO. In particular, you may provide
information about the processing purposes, the
category of personal data, the categories of recipients
to whom your data has been disclosed, the planned
retention period, the right of rectification,
deletion, limitation of processing or opposition,
the existence of a right of appeal, the source
of their data unless they have been collected
from us, and require the existence of automated
decision-making, including profiling and, if applicable,
meaningful information about their details;
• in accordance with Art. 16 DSGVO, to demand
the rectification of incorrect data or completion
of your personal data stored on us without delay;
• in accordance with Art. 17 DSGVO, to demand
the deletion of your personal data stored in us,
unless the processing is required to exercise
the right to freedom of expression and information,
to fulfill a legal obligation, for reasons of
public interest or to assert, exercise or defend
• In accordance with Art. 18 GDPR, if the accuracy
of the data is disputed by you, the processing
is unlawful, but you reject its deletion and you
will no longer need the data, but you need it
to assert, exercise or defend your legal rights
or According to art. 21 DSGVO have objected to
• in accordance with Art. 20 GDPR, to receive
your personal data provided by us in a structured,
standard and machine-readable format or to request
the transfer to another person responsible;
• pursuant to Art. 7 para. 3 DSGVO, to revoke
your once given consent to us at any time. As
a result, we may no longer continue the data processing
that was based on this consent for the future,
• to complain to a supervisory authority in accordance
with Art. 77 GDPR. In general, you can apply to
the supervisory authority of your usual place
of residence or workplace or our registered office.
8. Right of objection
If your personal data are based on legitimate
interests in accordance with Art. 6 (1) sentence
1 lit. f DSGVO are processed, you have the right
to object to the processing of your personal data
in accordance with Art. 21 DSGVO if there are
reasons for this which arise from your particular
situation or the objection is directed against
direct advertising. In the latter case, you have
a general right to objection, which is implemented
by us without stating a particular situation.
If you would like to exercise your right of revocation
or objection, please send an e-mail to: firstname.lastname@example.org
9. Data security
We use the common SSL (Secure Socket Layer) technology
within the site visit, in conjunction with the
highest level of encryption supported by your
browser. Typically, this is 256-bit encryption.
If your browser does not support 256-bit encryption,
we'll use 128-bit v3 technology instead. Whether
a single page of our website is transmitted encrypted,
you can see the other closed representation of
the key or lock icon in the lower status bar of
your browser. We also take appropriate technical
and organizational security measures to protect
your data against accidental or intentional manipulation,
partial or total loss, destruction or against
unauthorized access by third parties. Our security
measures are continuously improved in line with
10. Timeliness and change
to May 2018. Due to the evolution of our website
and offers or changes in regulatory or regulatory
requirements, it may be necessary to change this
be viewed at any time on the website at https://www.kaiserhof.de/datenschutz-e.pdf
be retrieved and printed by you.